My Lotus was hit, while parked, by a driver insured by Allstate. They
refused to pay dimininution of value on the vehicle for four months. I
contacted Appraisal Group of America and Terry provided me an appraisal of
the fair market value before and after the accident. The judge reviewed
the appraisal and awarded me the legal maximum in California. Monica and
Terry have been great to work with, and in the unfortunate situation this
happens again, I won't hesitate to come back.
Mr. Dean - California
Thank you very much for the lease trade in appraisal. You made this service very
easy, quick, and affordable. It was not difficult at all and very professional.
Phil Russell and Veronica Chong - Frisco, Texas
Dear Terry, Monica, Joni and Appraisal Group of America!
I wanted to say thanks again for your help. My 2003 Toyota Camry was in a
wreck that caused over $6500 worth of damages. Allstate insurance wanted to
fix it. I did not want my car back especially since the damage was over 50%
of the car's value not including the diminished value. I contacted Appraisal
Group of America, requested a diminished value quote, and sent it over to Allstate
insurance. This brought the new claim amount to $10,400 and they decided to total
out the vehicle instead. Allstate will be mailing me a check in the amount
of $12,888.61
I used the money to buy myself another car that's never been wrecked, which is
what I was driving before the accident!
Thank you guys so much!!!!!!!
David Pacheco - Los Angeles, CA
Thanks for all your help. You got me $5000.00 instead of the $700.00 they
offered me. Your service really saved me a financial burden when I decide to
sell my truck.
Regards,
Jesse Hultberg - Georgia Diminished Value Client
Hello Monica, State Farm has paid the "Diminished Value" claim in full
($6,205 + fee for your appraisal) they also apologized for any inconvenience
and said they wish me and my family a very merry Christmas. I want to thank
you and the staff at Appraisal Group of America for your expertise and
excellent service not only for my D.V. case but also for my two children
that were also involved earlier in 07' in traffic accidents, 98' Honda
initial est. $6,800 - after your value $12,000 (+ fees and tax/lic) and 00
Toyota Celica initial estimate $9,500 - after your value $13,000 (+ fees and
tax/lic)
Your service is highly recommended!
Thank you,
Marshall Almanza - Oakdale, Ca. 2005 GMC Yukon
Thank you Monica and staff for the tenacious diligence and going to bat for
me during my settlement claim. Farmers insurance declared my 1989 Porsche
944S2 a total loss and gave it 'excellent' condition marks but were
insistent on a FMV of $7,300. I looked around with fervor and felt this was
unacceptable for a replacement 944S2 in comparable condition. I argued for a
month with Farmers insurance until I ran across Autoloss.com. I even
submitted a Porsche Club of America (PCA) Valuation form stating the FMV for
my car was on average $9,540 prior to contacting Appraisal Group of America
and yet still no budging on Farmers part.
After filling out the free quote Monica called the next day and we had a
half hour conversation and she was confident in getting me $9,200 - $9,900.
The week before Christmas she calls and says they reached a settlement price
of $10,091!!! I just received my check on New Years Eve. I could have not
asked for better service!
Thank you so much!
Charles Clifton - Total Loss Claim Satisfied Customer
Monica -
Thank you again for your enormous help and expertise. As you know, after my
2007 Volvo was involved in an accident earlier this fall, I was disappointed
with the insurance company's "diminished value" they had assigned to the
vehicle as a result of the accident. The amount of diminished value
clearly was much lower than I anticipated, and without your guidance I would
never had recovered the lost value of the Volvo from the accident.
Not having worked with you before, I honestly was skeptic with the
results. In the end, I can honestly say working with you was such a very
positive experience. You exceeded my expectations! In the end - you helped
with all the details of the transaction, from scheduling third party
appraisers to umpires to receiving the final settlement payment from the
insurance company. Bottom-line, the experience was great, and the financial
benefit of using your company was worth thousands of dollars!
Thanks again,
Dick Sullivan - Executive Vice President, Atlanta Falcons
Good afternoon AGA,
I just wanted to update you on the results of this claim. Progressive's initial offer
was 50% of what our claim had suggested, $4600. They tried to use the GA
formula and that the parts that were replaced were all Toyota quality excuses. Following
the claims process suggestions they wanted to get their own appraiser and to come
look at my truck. I agreed 100% to this. They called me the following day
with a new offer without even looking at the truck. They said that they would
agree to 30% of the vehicle's value or $8000. I could have argued a bit more,
but felt that it was a fair offer in such a short amount of time.
My check has been sent out today so I should have it next week.
I want to thank you guys for your outstanding customer service and the
speed in which this case was dealt with. I will make sure I tell everyone
I know about your services.
God Bless and Happy Holidays to you and your family!
Felipe Hernandez - Diminished Value Client
Dear Monica and Staff,
I have settled with Progressive Ins Company. We have agreed on a
diminished value claim of $5920.00. Monica, I am satisfied with the results.
Thank you for your help. Thank you for your website. Your experience, your published claim report,
and the diminished claim manual were exactly the tools that I needed to pursue this claim.
Thank you so much.
Charlotte Baggett - Food Lion DC-4
Thanks for your help against Allstate. Due to your hard work, customer service,
and follow up we ended at $6,037 for diminished value on my 2004 Nissan.
Thanks for your help.
Keith M. - Texas
Allstate agreed to give me $5,500 for my Diminished Value claim on my 2002 Honda.
Thanks for helping me fight with them. The follow up with your company was excellent
and the Diminished Value manual was perfect. I could not have done it with you.
I will refer everyone to you. You really do fight for us and I really
enjoyed working with you. I spoke with many companies and your company was
the only company I felt really worked for the consumers.
God Bless..
Michelle T. - Texas
After I was hit while driving my 1993 Volvo 240 Wagon Classic, Farmers
Insurance offered me $3700 as a total loss value. The vehicle was a limited
edition and had been in excellent condition with low mileage and had always
been well-maintained. I knew I could never get a vehicle of that quality
for the amount they offered so I tried to negotiate a better settlement with
them for more than a month. I also tried to get help from my own insurance
company, USAA, but had no success. I was about to accept the offer out of a
need to move on, but as a last-ditch effort I searched online to see if
anyone could help get me better settlement. I found Appraisal Group of
America and submitted an online form, not knowing what to expect.
Terry called within a day of my form submission and walked me through the
process. Within a few days he and Monica had created an appraisal report
that valued my vehicle at over $6900. Less than a week after they sent the
valuation to Farmers, they offered to settle with me for the full amount
requested - nearly twice as much as their original offer! I was amazed and
grateful for the fast, friendly, and effective work of Appraisal Group of
America. I recommend them enthusiastically!!
John H. - Prairie Village, KS
Dear Terry and Monica,
I just wanted to thank you for helping me settle a diminished value claim of
$5610 against Nationwide Insurance. Nationwide originally wanted to give me
$938. The appraisal report that you created was phenomenal and it helped me
get more than what I bargained for. This whole car accident was such an
ordeal for me and you made it so easy for me to get through this difficult
time. Your expertise and customer service was superb and I will highly
recommend you to my family and friends. You would always respond to my
emails. Again thank you, thank you Terry and Monica for your continued
efforts. I will always be grateful to both of you.
Thank You,
Kena- Atlanta,GA
Dear Appraiser Group of America,
I just wanted to write to let you know about the excellent
service that we have received from your company. Very rarely do you find a
company that will, so to speak, "go to bat for you" when you're up against an
insurance company and get results. Gary Fisher of Appraiser Group has worked on
two cases for us so far, the 1st case he got the insurance company
to pay more than 200% over what their original offer was and in the 2nd
case more than 100%. I would wholeheartedly refer anyone who disagrees with
their insurance offer to Appraiser Group of America. Thank you for your
service.
Eva Marie Achtemeier
Manager, KMR Financial Services, Inc. - Colorado Springs, CO
Acrobat PDF of KMR Financial's Letter
I initially heard about Diminished Value from a friend and several months after my accident I prompted my insurance company to issue a Diminished Value check. They said they would get right on it and a week or so later I received a check in the mail for $1500. Initially I was happy but then became skeptical wondering if this was truly enough for my 2006 Maxima. I started my research online and found a few websites to help me calculate the actual DV of the car. After contacting several I spoke to Monica at Auto Loss and she literally "WOWED" me with her knowledge and courteous customer service. Still initially skeptical, she had me sold and literally within minutes she had sent me all the information needed to take back to my insurance company. After a few weeks of negotiations with the insurance company I was issued a check for $4500. Needless to say, working with AutoLoss was one of the best investments I have ever made.
Thank you so much!
Mack - Nissan owner
Terry,
Thank you for your efforts in producing a successful outcome on my claim. You were very professional in your dealings with all parties concerned and, at times, went beyond what normally is expected in order to bring my claim to a successful conclusion.
We will not hesitate to recommend you and your company whenever we see a need for your services.
Regards,
Thanks so much,
Bob and Marcie - Rockwall, TX
Dear Terry Fisher,
In October 2006, being unable to agree with my Major Insurance Company's total loss value of my 2004 GMC Sierra. The next step was to hire an independent appraiser to work with the insurance company. I found Appraisal Group of America on the web site www.autoloss.com. After confirming their legitimacy with the Oregon Department of Commerce, I took a chance and hired them. The professionalism was excellent. They kept me updated and after a few weeks I received a check for an additional check for $3,903. THANK YOU Terry. I would NOT HAVE received this extra money if I would have accepted their initial offer. I recommend the Appraisal Group of America to anyone who has received an unfair offer from their auto insurance company.
Ron Bardine - Elk River, MN
I want to thank you for the excellent service you provided in assisting me with my insurance claim for my l987 classic Mercedes 560 SL sports car. My home and car were totally destroyed when hurricane Ivan hit Pensacola. I was in tears when the automobile insurance adjuster offered me only $6,000 for a car for which I had paid $18,000. I was further stressed when the adjuster advised that I had no recourse but to go to arbitration and then be prepared to pay additional costs for the proceedings as well as the arbitrator.
In desperation I turned to the Internet and located your site. It was a site from heaven! You not only settled my claim for $10,000, but you also relieved me of the cumbersome negotiation with the adjuster and the related stress. The latter alone was worth the cost of service! I would highly recommend your firm to anyone who is in need of similar services. If they need to talk to me personally, I authorize you to release my phone number to them. Please keep up the good work. I cannot express how important it is to have firms such as yours available to assist the "little guy" in coping with "giants'" such as insurance companies.
Very truly yours,
Sandra VanderHeyden - Florida
I called Appraisal Group of America after I had spoke with my adjuster repeatedly about diminished value on my 2005 Mercedes Benz in Texas. The adjuster at Allstate stated he had never heard of diminished value and once I pressed him further he stated that Allstate did not pay diminished value. After spending my valuable time talking to the adjuster for 2 more weeks I finally called Appraisal Group of America desperate for help. They filed a claim for diminished value within 48 hours and within 2 weeks I received my diminished value check from Allstate for $10,900.
Thanks so much,
Joy Schmidt - Dallas, Texas
Appraisal Group of America helped get me a check for almost $10,000 within a week of retaining Appraisal Group of America. The appraiser helped me along the way and was courteous and pleasurable to deal with. I highly recommend them to everyone that needs an appraiser.
Monica Lahr
I had just been in a wreck and USAA wanted to fix my 2004 Toyota Camry although the initial repair order stated the car had at least $10,000 damage. I begged my adjuster to total my car and they refused to. I told them that due to diminished value I could not sell my newer car as a certified used vehicle as well as Toyota dealerships could not sell my car on their lot. USAA still refused to total my car. Additionally, they were threatening to take away my rental car and start charging me storage fees for my wrecked Toyota. I called Appraisal Group of America and they conducted a diminished value appraisal including inspecting my vehicle where I live here in Florida. Once USAA received the diminished value appraisal they totaled my car that week. I don’t know what I would have done without them.
God Bless and thanks for the help.
John Smith - Miami, Florida
Thanks for the help getting the $8,120. We never would have received a penny without your help.
Arlene and Bob Sigourney
In July 2000, my wife was in her automobile in Oregon when she was rear-ended in an accident which resulted in a $ 15,000 repair cost. This damage severely reduced the then market value of the car. As a result of his efforts, we received a settlement for diminished value in the amount of $9,000. With this kind of result and his experience in these matters, I would certainly recommend his services to anyone else who finds themselves in a similar situation.
Frederick W. Greb - Portland, Oregon
In October 2005 I was in a collision in California that was not my fault. Once the car was fixed I asked Allstate about diminished value on my 2004 BMW. After two months they offered me $3,090 for diminished value. I was so upset. I spoke with numerous dealers in my area and all of them stated my car was diminished by at least $16,0000. I called Appraisal Group of America and within 3 weeks they had conducted the appraisal inspection, and had negotiated a diminished value check for me for $15,900. Terry Fisher knew the adjuster at Allstate and knew exactly how to get me the right amount for diminished value. Thanks so much I will tell all my friends about you.
Robert Dupea - Santa Clara, California
In October of 2005 my Toyota Solora was totaled. Progressive only offered me $13,000 and after negotiating with Progressive for 3 days I called Appraisal Group of America. They completed the appraisal and negotiated my claim and within 2 weeks I received a check from Progressive for $18,090.
Thanks,
Mary Kiperman - Houston, Texas
I was rear ended in September 2005 and Farmers insurance company only offered me $1,000 for diminished value on my 2001 Cadillac Escalade. I was planning on selling the car before the wreck and after the car was fixed I tried to trade in the car and the dealers only offered me half of what the vehicle was worth before the wreck. I got on the internet and found Appraisal Group of America trying to find out more information about diminished value laws in Washington. I spoke with Monica Fisher and within two weeks I received a check for $9,500 for diminished value due to the appraisal and negotiations of Appraisal Group of America. It was the best $300 I ever spent.
Thanks,
Sharon White - Seattle, Washington
Appraisal Group of America provides timely, professional and accurate service. Expert analysis and testimony from Appraisal Group of America was critical to my client obtaining a very favorable ruling in court.
Alex I. Poust
Schwabe, Williamson & Wyatt - Portland, Oregon
Terry helped me get money that I had not even known I had coming. The insurance company did not inform me of my right to a diminished value claim. Appraisal Group of America gave me more bargaining power in negotiating a settlement.
Tim Callison
Honda owner
I received quick professional help at Appraisal Group of America. They helped me get a diminished value check for almost $8,000 as well as they helped me the whole way through the process with one on one attention.
Ed Nied
We want to thank you very much for your help with everything. Thanks for doing such a great job!
Dr. Paul Meunier, M.D.
Having an advocate in a situation when I thought I had none was a great mental relief.
Libbi Layton - Vancouver, Washington
This morning I heard Clark Howard, a nationally syndicated consumer advocate and talk show host, explain diminished value and the reaction of insurance industry. He explained that it was a "dark secret" and that the insurance industry was doing everything it could not to tell the public about their rights concerning diminished value. That reminded me that I needed to thank you for all your help. I really felt "used" when my insurance company offered me $300 for the decreased value of my sports car. If the damage had been $1000 more, they would have totaled my car! You and the team at the AGA did a great job! The settlement of $3,300 made me feel that I was finally compensated properly from the accident. More important to me than the money, was the fact that you forced the insurance company to be honest about the damage. I tried, but could not. You came to my rescue; many, many thanks to you and the team. I trust that this new year will be a great one for you!
Your fan in Atlanta,
Jim Mellor
Vice President and CFO, Metro Atlanta YMCA - Atlanta, Georgia
Dear Terry & Monica:
I would like to thank you for the fine job you did in settling my claim with State Farm Insurance. The settlement of $10,000 was in the ballpark of what I thought my vehicle was worth based upon dealer retail price. I would be happy to refer you to anyone I know who has a similar problem.
Very truly yours,
Marshall Goldstein - New York, New York
Monica, we picked up our check this morning from State farm. With your assistance, we received $1,100 more than they originally offered. You were great to work with, acted very quickly and returned messages promptly. I will definitely refer you to other people I meet that may need your services.
Sincerely,
Duff Main - Dallas, Texas
I turned in my claim to State Farm and they initially turned me down for diminished value for my 2002 BMW X5 with $15,761 in repairs. After 2 months with no offer from State Farm, just the run-around, they told me to get documentation. I spoke with Appraisal Group of America and they sent me a DV appraisal that day. They faxed it over to State Farm and within two weeks, I was going to the State Farm office to get my check for $22,500. Thanks so much. It was the best $300 I have ever spent.
Thank you so much,
Dave Roundtree - Miami, Florida
I had been fighting with Progressive for four months about the value of my car. The adjuster at Progressive only offered me $1,000 for my 1995 Volkswagen Jetta with over $6,000 in upgrades. I was so tired of fighting with them and they were so unfair. I called Appraisal Group of America and they e-mailed me a rough draft of my appraisal and they itemized all my upgrades and settled the claim for $8,000 two weeks later. They did everything for me. I would definitely recommend them to anyone that is being treated unfairly by the insurance company.
David Shoe - Houston, Texas
I called Appraisal Group of America and hired them that day. They told me they could get my car totaled from turning in a diminished value claim. I was hesitant but went for it anyway. The insurance company, State Farm, had been torturing me, giving me the run-around. I would call the adjuster many times a day and they would call me back - if I was lucky, one time a week. I had nothing to lose. The appraisal was turned in to State Farm in Texas the next day and the adjuster called that day and totaled my car. Thank God for Appraisal Group of America. I really believe they saved me $15,000 and much heartache.
Much love in Texas,
Jerry Linder - Dallas, Texas
Monica,
Well, the insurance company called and they are cutting me a check for the
amount of $3716.00. That is the amount we had ask for and I could not be
happier. Thank you so much for the work you did for me and I will
definitely let everyone know how to go about this process and who I used to
recoop what was owed me.
Thanks,
Diana - 2005 Kia owner
